DBS BankGreater Chennai AreaOn-siteFull-time5–6 years
Listing expiry: 24 October 2026
About the role
Role Overview
This role supports the handling of Legal Enforcement Agency notices for the Institutional Banking Group and provides backup support for SWIFT operations. It involves processing communications and orders from legal and enforcement agencies and regulatory authorities, ensuring timely action, maintaining records, coordinating with stakeholders, and contributing to process improvements and automation.
Key Responsibilities
- Handle emails, letters, complaints, notices, and court orders received from legal and enforcement agencies and regulatory authorities.
- Ensure that all notices received are actioned within the timelines specified in the notices.
- Prepare and maintain management information system (MIS) trackers and related records.
- Contribute to Legal Enforcement Agency process improvements and prepare process notes and standard operating procedures.
- Coordinate with internal units and stakeholders to ensure that notice-related requirements are completed on time.
- Participate in user acceptance testing (UAT) for automation initiatives.
- Maintain comprehensive documentation of investigations, findings, and actions taken.
- Provide backup support for SWIFT operations.
Qualifications & Experience
- Graduate or postgraduate qualification.
- Good understanding of Legal Enforcement Agency notice handling and related banking operations, with a minimum of 5–6 years of experience.
- Stakeholder management skills.
- Effective communication skills and the ability to understand and manage requirements.
- Ability to work positively in a team and provide appropriate assistance and support.
- Good knowledge of Microsoft applications, particularly proficiency in Excel.
- Analytical skills and the ability to handle large volumes of notices.
- Strong communication and persuasive skills.
- Competence in operational, product, and process risk management.
Additional Details
- The source describes the position as part of Group Technology and Operations, supporting banking operational processes, productivity, quality, control, and innovation.
- The source specifies a regular schedule and full-time employment.